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Shipping & Delivery Policy

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Effective Date: 3rd July, 2026

Welcome to Plantiva we ensure safe and timely delivery of your orders.

1. Shipping Coverage

We currently ship across:

  • [India / Worldwide - specify]

2. Processing Time

  • Orders are processed within 1-3 business days
  • Orders are not processed on weekends or holidays

3. Delivery Time

  • Standard delivery: 3-7 business days
  • Delivery timelines may vary based on location

4. Shipping Charges

  • Shipping charges will be calculated at checkout
  • Free shipping may be available on eligible orders

5. Order Tracking

  • Once shipped, tracking details will be shared via email/SMS
  • You can track your order using provided tracking link

6. Delays

We are not responsible for delays caused by:

  • Courier partners
  • Weather conditions
  • Natural disasters or unforeseen events

7. Incorrect Address

  • Customers must provide accurate shipping details
  • We are not responsible for delivery failures due to incorrect address

8. Damaged Delivery

If your order arrives damaged:

  • Contact us within 48 hours with proof
  • We will arrange replacement or refund